Pathway to Excellence in Managing Quality Across Complex Systems

Author(s):

Amira H. Salem¹, and Fathi M. Alhadi²

Affiliation: �Department of Civil Engineering, University of Tripoli, Tripoli, Libya �Department of Electrical Engineering, Sebha University, Sebha, Libya

Page No: 8-20-

Volume issue & Publishing Year: Volume 2 Issue 1,Jan-2025

Journal: International Journal of Modern Engineering and Management | IJMEM

ISSN NO: 3048-8230

DOI:

Abstract:

Global Quality Management System (G-QMS) within the context of System of Systems (SoS) represents a pioneering research domain critical for addressing the unique needs of SoS G-organizations. These organizations are characterized by vast, intricate technological systems and multi-organizational structures, posing significant challenges in implementing effective Quality Management Systems (QMS) for their operations.This manuscript presents the culmination of research into a novel conceptual model for G-QMSs in the sectors of SoS. The model is grounded in extensive field research conducted within real-world SoS G-organizations, utilizing the Grounded Theory methodology. The proposed model is structured around two foundational supra-entities, with this manuscript focusing on the second supra-entity, termed “G-QMS in SoS.” This entity primarily addresses Quality Management for SoS projects. The G-QMS in SoS model is elaborated through an exploration of its structural principles, architectural entities, interrelationships, and complementary components. Moreover, the manuscript details the interconnections between the two segment models that constitute the comprehensive G-QMS framework in SoS sectors, offering an integrated perspective of the overarching model. Developing a robust model for G-QMS in SoS sectors is crucial for understanding the diverse structures of SoS projects and the G-organizations that implement them. The proposed model provides actionable insights into designing and tailoring G-QMS frameworks to enhance the effectiveness of SoS projects, thereby directly influencing their success rates and operational efficiency.

Keywords:

Quality Management System (Qms); Global Quality Management System (G-Qms); System Of Systems (Sos); Global Project Program; Global Management; Systems Theory; Systems Thinking; Field Study

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